EarthWind Bells Policy Page

Shop confidently at EarthWindBells.com knowing if something goes wrong with an order, we've got your back.

Returns & exchanges:

Accepted within 30 days. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Cancellations: 

Accepted Request a cancellation: within 3 days of purchase

FAQ

Care instructions

Wrap or hang (Preferably wrap...) my work in a tree, on a hook, anywhere the wind blows.

Sizing details

Normal Bell length: 6 1⁄2 to 7 1⁄2”. Total length 13” to 14”. 2 1⁄2” Wide. 4” hanging chain included.
Large White Dragonfly Bells: 8 - 9". Total Length 17". 3" Wide. 4” hanging chain included.

Gift wrapping and packaging

All my wind chimes are wrapped for shipping and ready for gift-giving. If you want me to gift wrap on top of the bubble wrapping choose the $5. gift wrapping option in the checkout process.
Also, I can include a free notecard with your order. If you are purchasing this item as a gift, feel free to provide me with a message you'd like me to write to the recipient on your behalf in the 'Need a gift message?' comment box as you check out.

Shipping Methods

Our goal is to ship your order within 7 days or sooner after placing an order. We succeed 95% of the time.

US orders are shipped via USPS Priority shipping, which will arrive in 2-4 business days. This method includes up to $100 insurance and a tracking number.

I'm sorry, I'm not shipping internationally anymore. Everything has changed and it's way too expensive. Not to mention the paperwork is a major time suck as well.

Sound of Wind Chimes

Bereavement Bell: https://youtu.be/A-_5zHKLKRc
White Dragonfly: https://youtu.be/0Yvw8cyFYYY

For other videos check the product pages.

Wholesale availability

I am not wholesaling at this time.

Phone Calls

I'm sorry, to keep costs down, I don't take or make phone calls about orders. They add a tremendous amount of time to the process of making and fulfilling orders. Having everything in a message keeps everything clear and concise, which leads to less miscommunication and mistakes on my part.